14 October 2024

Featured

Sandisiwe Kanya Xola, a Business Development Officer, is a woman who embodies the spirit of resilience, adaptability, and passion. With an impressive background in Public Relations and a dynamic role in business development, Kanya’s journey showcases not only her professional expertise but also her dedication to making a difference in people’s lives. From humble beginnings to navigating complex challenges in sales, she has become a beacon of success in her industry. 

Qualifications and Career Path

Educational Background

Kanya holds a B-Tech in Public Relations Management from Durban University of Technology (2019) and a National Diploma in Public Relations from IIE Varsity College (2010). Despite her current role in business development, her journey into Public Relations began by chance. “I didn’t choose it; it chose me,” she reflects. A Student Advisor at Varsity College introduced her to the field, explaining how it aligned with her personality. This serendipitous moment led her to a career she now deeply cherishes.

Choosing Business Development

Though her academic background is rooted in Public Relations, Kanya’s passion for sales and marketing evolved early on, especially during her internship as a Marketing Assistant for IOL Newspapers in KwaZulu-Natal. Reflecting on her career choice, Kanya acknowledges that if she could do it all over again, she would choose the same path. “The clients I interact with are within the career I would have loved to go into,” she explains, highlighting her love for working in the engineering and technical spaces.

When asked what advice she would give her younger self, Kanya emphasizes the importance of hard work and selecting a career that feels right, not one that others believe is best. “You need to wake up looking forward to going to work because that’s where you spend the biggest portion of your day.”

Essential Skills for the Job

Kanya highlights both hard and soft skills as crucial for anyone entering her field. Soft skills such as active listening, resilience, and persuasion are essential. She believes that the ability to build relationships with clients is the cornerstone of success in sales. On the technical side, she stresses the importance of product knowledge, sales techniques, and understanding the technical aspects of the service or product being sold. “You cannot sell without product knowledge,” she asserts, underlining the importance of being well-versed in every detail of the service.

Job Responsibilities and Industry Insights

Day-to-Day Activities

As a Business Development Officer, Kanya’s day is split between meeting potential clients and performing follow-ups. Her mornings are spent out on the road, visiting companies, hunting for new business, and speaking to decision-makers about staffing and labor requirements. The afternoons are reserved for warm calls, follow-ups, and researching future potential clients. “It’s all about networking and building relationships,” she says, explaining that it’s not just about selling but about connecting with people.

Insights and Surprises about Industry

An outsider might not know the importance of networking in her industry. “You need to attend events, parties, and make new friends every chance you get,” Kanya says. Building a strong network is crucial in business development and sales, as forming relationships is the cornerstone of success. She also notes that business-to-business (B2B) sales are much more complex than she initially anticipated. “There is no ‘one size fits all’ approach,” she shares. Every client requires a tailored strategy, and thorough research is key to understanding each company’s needs.

AI and the Future of Sales

In response to whether artificial intelligence (AI) will replace her role in the future, Kanya is optimistic. “I believe there will be a hybrid future where AI enhances human capabilities rather than replacing them,” she states. In her view, the human element in sales—relationship building, emotional intelligence, and negotiation—cannot be fully replicated by AI.

Challenges and Rewards

Overcoming Challenges

The most challenging aspect of Kanya’s job is getting a hold of decision-makers in higher management, as they are often tied up in strategic meetings. “You are always put on hold or sent from pillar to post,” she shares. However, she is undeterred by these challenges, meeting her daily and weekly targets through sheer persistence.

The Reward of Making a Difference

For Kanya, the most rewarding part of her job is knowing that her work creates opportunities for the unemployed. “A new deal means more jobs,” she says proudly. Her ability to meet new people and build meaningful connections keeps her motivated and passionate about her work.

Setbacks and Opportunities

Kanya’s career has not been without its setbacks. In 2019, she lost her job and was forced to move back home. Reflecting on this period, she says, “Losing my job felt like my world was falling apart, but it gave me the time to focus on my studies and eventually move to Gauteng to pursue new opportunities. Looking back, it was a blessing in disguise.”

Goal of the Year

One of her main goals this year is to exceed her annual target, a task she’s determined to achieve despite being relatively new to the industry. “This will be an achievement because I have only been in this specific industry for less than a year,” she says.

Personal and Financial Reflections

Looking Back and Moving Forward

When asked how her younger self would react to her current career, Kanya laughs. “My 10-year-old self would be proud. I was a shy child who preferred being in the background, and now I’m at the forefront, representing a business.” Her journey from a reserved individual to a confident business development officer is a testament to her growth.

If money were no object, Kanya’s dream is to establish an NGO for orphaned children. “I would create a village where children could learn, develop, and grow until they turn 21, with access to education, psychological support, and career guidance,” she shares, emphasizing her passion for giving back to the community.

Financial Lessons for the Next Generation

Kanya believes financial literacy should start at a young age. She offers four crucial lessons for kids: “Saving is a difficult but necessary habit, live within your means, respect money, and understand that money requires discipline—not excitement.”

Kanya’s journey is one of resilience, adaptation, and growth. From her humble beginnings in Public Relations to becoming a successful Business Development Officer, she has demonstrated that setbacks can be opportunities in disguise and that passion and perseverance can lead to great accomplishments. Her advice to those entering her field is to build relationships, stay persistent, and always continue learning. “You need to be able to handle rejection, bounce back quickly, and keep moving forward,” she says, capturing the essence of what it takes to thrive in her profession.

Itumeleng Makhubela is a passionate entrepreneur whose culinary journey has redefined the art of pastry and catering. As the founder of Chefway, she combines her expertise as a qualified pastry chef with an unwavering commitment to excellence. Driven by a vision to create extraordinary food experiences, Itumeleng has transformed her dissatisfaction with conventional kitchens into a thriving business that delivers not just meals but memorable moments. Her unique approach to food and dedication to perfection have established her as a standout figure in the culinary world.

Origin and Inspiration

A Passionate Beginning

In the world of culinary arts, few stories are as compelling as that of Itumeleng Makhubela, the creative force behind Chefway, a business that specializes in private catering and occasion cakes. Itumeleng’s journey into the world of food began not with a desire for fame or fortune but with a deep-seated passion for the art of pastry. “What inspired me to start my own business is the fact that I didn’t belong in a commercial kitchen,” Itumeleng recalls.

The path to entrepreneurship was carved from a profound dissatisfaction with the industry’s standards. “It was disheartening to find out that the safety measures and procedures were ignored to get food on the plate,” she explains. This realization was a turning point, leading her to contemplate how she could do things differently. “I want people to eat great tasting food made with love and care. It’s about an experience through food, a journey.”

Her love for baked goods was not merely a hobby; it was an obsession with the intricate process of creating something extraordinary from the ordinary. “Whether I have fancy ingredients or ordinary ingredients, the dish I make will be extraordinary,” Itumeleng asserts. Her vision for Chefway was born from this desire to elevate every dish to a work of art, something that transcends mere sustenance and becomes a memorable experience.

The Influence of Background

Itumeleng’s background is a tapestry of experiences that have shaped her entrepreneurial journey. A qualified pastry chef with an international diploma in professional patisserie, her love for baking is rooted in the sensory delights of the kitchen. “I love baked goods, the smell and the hours it takes to create a dish or dessert,” she says, describing the allure that drew her into this world.

Her dissatisfaction with the industry’s norms pushed her towards entrepreneurship, where she could dictate her own standards and deliver on her promise of quality. “Where I want to be and where I am are two different places, but I’m glad I took a step towards making my dream a reality,” she reflects.

Business Overview

Chefway: A Unique Culinary Experience

Chefway is more than just a business; it is an extension of Itumeleng’s personality and her vision for what food should be. “My business is unique because of me and how I see food,” she states confidently. For her, food is not just about nourishment but about creating memories. “The potential it has to become a part of a beautiful memory… Any momentous occasion requires a cake or at the very least people need to eat whenever they are gathered, and my role is to provide an occasion cake that meets or exceeds expectations and food that is spectacular.”

Chefway offers a wide range of services, including menu planning, lessons, and private catering. The products are as varied as they are custom, with offerings like boozy chocolate-covered strawberries, decorated Rice Krispie treats, cakesicles, cupcakes, cookies, cake pops, and custom cakes with fillings and any design imaginable. Each creation is designed to benefit clients on special occasions, making their events unforgettable.

Reaching Out to Clients

For those interested in experiencing Chefway’s unique offerings, Itumeleng can be reached via Instagram at chef.way and WhatsApp, 082 737 3408. She emphasizes the importance of pre-orders: “I take orders at least 4 days before expected delivery or collection for cakes and pastries, and at least 2 weeks for private catering.” Currently, she is running a giveaway of six bespoke cupcakes to attract more followers and increase traffic to her page.

Challenges and Overcoming Them

The Struggles of a Growing Business

Like many entrepreneurs, Itumeleng has faced significant challenges on her journey. “One of the biggest challenges to this day is getting new clients,” she admits. While she has been able to leverage friends and family recommendations and Instagram to grow her business, the inconsistency of business is a constant struggle. “The business is not always the same. Some months are more productive than others,” she explains. During the slow months, the thought of quitting has crossed her mind. “But I love what I do too much to ever do that,” she says with determination.

The journey has been far from easy, especially considering her initial reluctance to navigate the complexities of business management on her own. “I used to have a brand manager that handled all of that. But now I’m learning how to do it by myself, and there isn’t a clear strategy; I think it’s a trial-and-error situation,” she acknowledges.

Despite the hardships, Itumeleng has never wavered in her commitment to her craft. “There are many moments where I’d like to quit, but when I remember why I started, I’m able to calm down and produce delectable delights,” she shares. Her passion for pastry, combined with her drive for perfection, keeps her going even when the going gets tough. “Becoming a chef wasn’t easy. I dropped out of a private university to go to culinary school. I’m passionate about the art of pastry, and it goes well with my personality—I want things done a certain way, as close to perfection as humanly possible.”

Learning and Growth

Lessons Learned Along the Way

Through the ups and downs of entrepreneurship, Itumeleng has gleaned valuable insights that have shaped her approach to business. One of the key lessons she has learned is the importance of self-reliance. “Your friends and family will not support your business; they may either take advantage or refuse to recommend or advertise your business,” she advises. For Itumeleng, the key to success is trusting her own judgment. “I do what I think is best for my business without considering the opinions of others, so that I don’t have room to blame people if it doesn’t work out or have to give credit when it does.”

Staying current with industry trends is also crucial for her. While she admits to not being particularly social media savvy, she makes an effort to stay up to date. “I try to take part in trends as and when they start… I like to think of myself as a trendsetter of sorts because I’ve never seen a cake with a fishbowl in the middle in South Africa; that has to be one of my favorite cakes,” she says proudly.

Balancing Life and Work

The Sacrifices of Success

For Itumeleng, balancing work and personal life is a challenge she has yet to conquer fully. “There is no work-life balance,” she states bluntly. Her dedication to her business often means sacrificing time with loved ones. “If I want to do something with my friends or family and I have an order as well, I either spend less time with them and focus on baking or just work the whole night so I get enough time with them.”

This relentless focus on her business is something she believes is necessary for success. “There shouldn’t be anything that hinders you from achieving your business goals; your business will come first up to the point it is able to sustain itself,” she advises other entrepreneurs.

Advice and Vision

Words of Wisdom for Aspiring Entrepreneurs

To those considering a similar path, Itumeleng offers candid advice: “Don’t do it if you are not ready to sacrifice personal spending money and time to make it a success.” She wishes she had been more financially prepared and better informed about business before starting, but she is grateful for the learning opportunities that have come her way. “I’ve been learning, and that’s good enough,” she says.

Looking to the future, Itumeleng’s long-term goal is to open her own place. In the short term, she plans to host pop-ups periodically nationwide to promote her products and appeal to a new audience.

Reflection and Impact

A Legacy in the Making

Reflecting on her journey so far, Itumeleng is most proud of the spectacular cakes she has created and the momentous occasion of registering her business. “My proudest moment is making spectacular cakes and registering my business, as well as my business shower at the beginning; I got some of the equipment and stuff I needed,” she recalls fondly.

Itumeleng’s vision for Chefway is one of the lasting impacts. “I want my business to leave your jaw on the floor,” she says. For her, Chefway is about more than just food—it’s about creating experiences that resonate deeply with people. “Chefway is all about flavor explosions and giving you an experience that goes beyond just eating food. I create art, and food is my medium.”

What’s Next for Chefway?

As she looks to the future, Itumeleng is excited about the possibilities ahead. “Pop-ups and a giveaway. I’m not ready for either one, but I think taking a leap of faith will work out as it has in the past,” she says optimistically.

With her unwavering passion, dedication to quality, and a clear vision for the future, Itumeleng Makhubela is not just an entrepreneur—she is a culinary artist, shaping her legacy one extraordinary dish at a time.

Investing is a powerful tool for building long-term wealth, but navigating its complexities requires knowledge, strategy, and patience. To shed light on this intricate journey, we interviewed Geoffrey Timothy Moos, a seasoned Broker Consultant with a BTech in Management and a Post Graduate Diploma in Financial Planning. Geoffrey’s extensive experience and thoughtful insights provide a comprehensive guide for both aspiring and established investors aiming to become intelligent investors.

A Foundation in Management and Financial Planning

Geoffrey’s journey into the world of investing began with his academic background. “I earned a BTech degree in Management, a broad qualification that I quickly realized wouldn’t automatically lead to a managerial role, as real management skills are built through experience,” Geoffrey shares. This realization prompted him to seek practical experience, leading to a pivotal role at Standard Bank. “After completing my degree, I was unsure about my career path. That changed when I applied for a job at Standard Bank, which led me into financial planning. While I initially thought it would be more banking-related, it turned out to be a role that required a deep understanding of personal finance,” he explains.

The Spark of Investment Interest

Initially focused on personal finance, Geoffrey’s appreciation for saving evolved into a fascination with investing. “My appreciation for saving grew over time, but investing intrigued me even more because it’s about long-term wealth creation, not just meeting immediate needs,” he states. This shift marked the beginning of his dedicated pursuit of investment strategies that prioritize sustained growth over short-term gains.

Natural Progression into Investment Planning

As a Financial Advisor, Geoffrey found himself naturally gravitating towards investment planning over risk planning. “Investing felt like a natural progression,” he notes. “While working as a Financial Advisor, you either lean toward investment planning or risk planning. I was always drawn to the former, as it involves crafting long-term financial strategies and helping clients achieve meaningful goals.” His role allowed him to delve deeper into investment complexities, enhancing his ability to assist clients in achieving their financial aspirations.

Pivotal Moments Shaping Investment Strategy

Reflecting on his early career, Geoffrey identifies his tenure at PSG as transformative. “My time at PSG was transformative. It was there I learned that successful investment planning isn’t about chasing past performance. There’s a lot more to it—factors like investment style, asset correlation, and costs all come into play when building a robust portfolio,” he explains. This experience instilled a strategic approach to investing, emphasizing the importance of long-term objectives over historical returns.

Overcoming Challenges Through Continuous Learning

One of the significant challenges Geoffrey faced was gaining practical investment experience. “Gaining experience was the biggest challenge,” he admits. “In investing, nothing replaces time spent learning from both successes and failures. It’s no surprise that the average age of Financial Advisors in South Africa is 57—real expertise takes time to build.” To overcome this, Geoffrey committed to continuous learning and sought mentorship from seasoned professionals. “I overcame this by constantly learning, staying involved in the markets, and seeking mentorship from experienced professionals,” he says.

Lessons from Early Investments

Geoffrey’s first investment was in a property-focused Unit Trust fund in 2015. “My first investment was in a property-focused Unit Trust fund in 2015. At that time, property was performing exceptionally well in South Africa, but a few years later, the market took a downturn,” he recounts. A report by Viceroy questioned the sector’s governance, resulting in wiped-out returns. “This taught me not to rely solely on past performance when making investment decisions. It underscored the importance of diversification and thorough research,” Geoffrey emphasizes.

The Crucial Role of Diversification

The most memorable investment for Geoffrey was the one that resulted in a loss. “The investment where I lost money stands out the most. You often learn more from losses than wins,” he reflects. This experience reinforced the importance of diversification. “It reinforced the lesson that I should have diversified my portfolio rather than putting all my eggs in one basket. A balanced approach across various asset classes would have mitigated the risk,” Geoffrey explains. Diversification remains a cornerstone of his investment strategy, ensuring resilience across market fluctuations.

Managing Risk with Strategic Diversification

When asked about risk management, Geoffrey highlights the significance of diversification. “Diversification is key,” he states. “I aim to build a strategy that remains resilient across various market conditions. The investment term is another crucial factor—the longer the term, the more growth assets like equity I can include. Short-term investments, however, require a more conservative approach with a heavier allocation to bonds and cash.” This balanced strategy helps mitigate risks while maximizing potential returns based on investment timelines.

Evolving Investment Strategies Over Time

Geoffrey acknowledges that his investment strategy has evolved with his growing knowledge and changing market conditions. “Yes, my strategy evolves as I gain more knowledge and experience,” he notes. “Market conditions change, and with that comes the need to adjust strategies to keep them aligned with long-term goals and emerging opportunities.” This adaptability ensures that his investment approach remains effective and aligned with both personal and client objectives.

Essential Qualities of a Successful Investor

In Geoffrey’s view, certain qualities are indispensable for successful investing. “Patience is essential,” he asserts. “Investing is about time in the market, not timing the market. Markets are cyclical, so staying the course during downturns is critical. Don’t disinvest when markets are down—that’s when losses become real. Instead, wait for the recovery, which historically tends to outweigh the downturn.” Patience, coupled with a strategic approach, forms the bedrock of intelligent investing.

The Importance of Research and Education

Geoffrey places a strong emphasis on research and education as critical components of successful investing. “Research is everything,” he emphasizes. “You wouldn’t buy a car without doing your homework, and investing is no different. Staying informed is crucial, whether through financial news outlets, subscribing to industry newsletters like Citywire, or keeping up with experts on platforms like BizNews.” Continuous education and staying updated with market trends empower investors to make informed decisions.

Debunking Common Investment Misconceptions

One prevalent misconception Geoffrey encounters is the belief that investing can rapidly double one’s money. “A big misconception is the idea that investing is a way to quickly double your money. Investing is not gambling—there’s risk involved, and returns take time,” he clarifies. He underscores that investing is about steady, long-term growth rather than seeking overnight success. “I always emphasize that investing is about steady, long-term growth, not overnight success,” Geoffrey adds.

Balancing Personal and Professional Portfolios

Managing his own investment portfolio alongside his professional responsibilities, Geoffrey maintains a balanced approach. “Managing my own portfolio is relatively low-maintenance since I believe in long-term strategies,” he explains. “I might review it every two years or so. Professionally, it’s different because client needs vary greatly depending on their timelines and risk tolerances, so I need to adjust strategies more frequently when advising on model portfolios.” This balance ensures that both personal and client investments are effectively managed.

Advice for Young Professionals Entering the Investment World

For young professionals embarking on their investment journey, Geoffrey offers pragmatic advice. “Keep it simple,” he recommends. “Start with a Balanced Fund managed by an experienced fund manager. These managers have the expertise and personal investment in the fund’s success.” He cautions against overcomplicating strategies early on. “Avoid overly complicated strategies until you’ve gained more knowledge and experience,” Geoffrey advises. Starting with simplicity allows new investors to build a solid foundation before exploring more complex investment avenues.

Building Long-Term Wealth Through Consistent Habits

One financial habit Geoffrey believes young investors should cultivate is the “set it and forget it” approach. “Set it and forget it. Markets fluctuate daily, so don’t obsess over short-term movements. Give your investments time to grow without constantly checking them,” he advises. This disciplined approach helps investors stay focused on long-term goals, reducing anxiety and promoting steady growth.

Reflecting on His Investment Journey: Advice to His Younger Self

If Geoffrey could offer one piece of advice to his younger self, it would be to start with a balanced approach. “Start with a Balanced Fund,” he reflects. “As you gain more experience, you can begin exploring more tailored strategies, but don’t rush into complex investments too early.” This advice underscores the importance of building a strong, diversified foundation before venturing into more specialized investment strategies.

Embracing Intelligent Investing

Geoffrey Timothy Moos’s journey into intelligent investing is a testament to the power of education, strategic planning, and patience. From overcoming early career challenges to learning invaluable lessons from both successes and setbacks, Geoffrey’s insights provide a roadmap for anyone looking to build long-term wealth through informed investing.

“In the end, successful investing isn’t about timing the market—it’s about time in the market,” Geoffrey concludes. For those embarking on their investment journey, his message is clear: start simple, stay informed, and be patient. By embracing these principles, aspiring investors can navigate the complexities of the financial world and achieve their long-term wealth creation goals.

For more expert insights and strategies on becoming an intelligent investor, stay connected with our Becoming an Intelligent Investor segment, where we bring you the stories and expertise of professionals shaping the future of finance.


Full Name(s): Geoffrey Timothy Moos

Occupation: Broker Consultant

Academic Background: BTech in Management, Postgraduate Diploma in Financial Planning

In today’s fast-paced global economy, logistics management plays a crucial role in ensuring that businesses operate efficiently and meet customer demands. Nsizwa Magubane, a logistics manager, stands out in this field with his expertise and leadership. With a strong educational background and a practical approach, Nsizwa has significantly improved his company’s operations, driving efficiency and innovation in a complex and dynamic industry.

Qualifications and Career Path

Academic Background

Nsizwa Magubane holds a Higher Certificate in Management Practice from Henley Business School Africa. This qualification has provided him with a solid foundation in management principles, which are essential for overseeing complex logistics operations. “Logistics is all about coordinating multiple moving parts to ensure that everything comes together seamlessly,” Nsizwa explains. His academic background has equipped him with the necessary skills to handle the intricate details of inventory management, transportation, and supply chain optimization.

Choosing the Path of Logistics

Nsizwa’s decision to pursue a career in logistics was driven by a passion for problem-solving and a desire to make a tangible impact on business operations. “If I could do it all over again, I’d probably stick with a similar career path,” he reflects. The dynamic nature of logistics, with its constant challenges and opportunities for innovation, has kept Nsizwa engaged and motivated throughout his career.

When asked what career advice he would give to his younger self, Nsizwa emphasizes the importance of lifelong learning, building a strong network, and taking calculated risks. “Sometimes the biggest opportunities come from stepping out of your comfort zone,” he advises. He also highlights the value of soft skills, such as communication, leadership, and emotional intelligence, which are crucial for success in the logistics field.

Skills for Success in Logistics

In logistics management, both hard and soft skills are crucial. Nsizwa identifies key hard skills such as supply chain management, data analysis, technology proficiency, project management, and regulatory knowledge. These skills are essential for optimizing logistics operations and ensuring compliance with industry standards.

Essential Skills In logistics Management

On the soft skills side, communication, problem-solving, negotiation, leadership, and adaptability are paramount. “Balancing these skills helps in effectively managing logistics operations and navigating the complexities of the field,” Nsizwa notes. For graduates or individuals looking to enter the logistics industry, he advises starting with a relevant degree, gaining practical experience through internships, and continuously developing both technical and interpersonal skills.

Advice for Graduates Entering the Field

For those looking to enter the logistics field, Nsizwa offers valuable advice. “Begin by earning a relevant degree and consider certifications such as the CSCP or CLP to enhance your credentials,” he suggests. He emphasizes the importance of gaining practical experience through internships, part-time jobs, or entry-level positions to better understand the industry.

Nsizwa also advises graduates to focus on developing both technical and soft skills, such as proficiency in logistics software, data analysis, communication, and problem-solving. Networking is another critical component of success: “Join professional associations, attend industry events, and connect with professionals to build valuable relationships.”Finally, Nsizwa highlights the importance of staying informed about industry trends and committing to continuous learning to keep skills up-to-date.

Career Roadmap

Job Responsibilities and Industry Insights

Day-to-Day Activities

As a Logistics Manager at Mpact Plastics Wadeville, Nsizwa’s day-to-day activities revolve around inventory management, transportation coordination, and ensuring that operations run smoothly to meet production demands and customer expectations. “Managing all the moving parts and coordinating with different teams and stakeholders is more complex than it initially seems,” he shares. His role requires meticulous planning, real-time problem-solving, and effective communication with various departments to ensure that products are delivered on time and operations remain efficient.

Day-to-Day Activities

Industry Insights and Surprises

Logistics is a field that many outsiders may not fully understand. Nsizwa points out that the complexity of operations, the reliance on technology, and the impact of regulations are often overlooked aspects of the industry. “Logistics involves a complex web of activities, including procurement, transportation, warehousing, and distribution,” he explains. The industry is also heavily technology-driven, with advancements in software, automation, and data analytics playing a critical role in enhancing efficiency and accuracy.

He also points out several aspects of the logistics industry that may not be immediately apparent to outsiders, such as:

  • Complexity of Operations: Coordinating procurement, transportation, warehousing, and distribution requires meticulous planning and real-time problem-solving.
  • Technology-Driven Processes: The industry heavily relies on advanced software for inventory management, route optimization, and data analytics.
  • Impact of Regulations: Navigating local and international regulations is a significant part of a logistics manager’s role.
  • Sustainability Challenges: Reducing carbon footprints, optimizing fuel efficiency, and minimizing waste are ongoing concerns in the industry.Critical
  • Role in Customer Satisfaction: Logistics is key to ensuring timely and accurate deliveries, directly impacting customer experience.

These insights reflect the complexity and importance of logistics management in today’s global economy.

When Nsizwa first started his current role, he was most surprised by the dynamic and multifaceted nature of the logistics field. “The sheer variety of challenges and the constant need to adapt to new information and technologies were eye-opening,” he recalls. Despite the challenges, Nsizwa finds the constant evolution of the logistics industry to be one of its most exciting aspects.

The Future of Logistics in an AI-Driven World

With the rise of artificial intelligence (AI), the logistics industry is poised for significant transformation. However, Nsizwa believes that the role of a logistics manager will still be around in the next 10 years, albeit with some changes. “AI can automate routine tasks, optimize supply chain processes, and provide advanced analytics, but human oversight will remain crucial,” he asserts. The future of logistics management will likely involve a greater focus on strategic planning, problem-solving, and managing both the human and technological aspects of the industry.

Challenges and Rewards

Overcoming Challenges

The logistics industry is not without its challenges. Nsizwa identifies the most challenging aspect of his job as the need to constantly adapt to new information, technologies, and unexpected disruptions. “There was a time when I faced a major project setback due to unforeseen complications,” he shares. “At the moment, it felt like a significant failure, but looking back, it was an advantage because it forced me to develop problem-solving skills and resilience.”

The Rewards of Logistics Management

Despite the challenges, Nsizwa finds his role as a logistics manager to be highly rewarding. “Successfully resolving complex logistical challenges and implementing innovative solutions can be highly satisfying,” he says. Seeing the positive impact of his efforts on the company’s operations and efficiency provides a strong sense of accomplishment. Additionally, Nsizwa values the collaborative nature of his work, where he gets to work with a dedicated team to achieve common goals and witness their growth and development.

Goal of the Year

One of Nsizwa’s key goals for the year is to enhance the efficiency of logistics operations at Mpact Plastics Wadeville. This could involve optimizing supply chain processes, implementing new technologies, or improving team workflows to reduce costs and increase productivity. His dedication to continuous learning and professional growth ensures that he remains at the forefront of industry trends and innovations.

Personal and Financial Reflections

Childhood Dreams

Reflecting on his career from a personal perspective, Nsizwa believes that his 10-year-old self would view his current role with a mix of adventure and responsibility. “My 10-year-old self might see my role as a mix of adventure and responsibility, with a sense of wonder about how things are organized and moved on such a large scale,” he muses.

If Money were no Object

If money were no object, Nsizwa would dedicate his time to projects that promote education and innovation. He also enjoys exploring the world, learning new skills, and spending time on creative pursuits.

Financial Lessons for the Next Generation

Nsizwa is passionate about imparting financial wisdom to the younger generation. He believes that every child should learn the importance of saving, budgeting basics, the value of money, and the power of compound interest. “These lessons can help lay a strong foundation for sound financial habits in the future,” he emphasizes. Teaching these principles early on can empower children to make informed financial decisions as they grow older.

He outlines four essential financial lessons that every kid should know to build a strong foundation for their financial future:

  • The Importance of Saving: “Teach kids to set aside a portion of their money for savings. Understanding the concept of saving for future goals helps build financial discipline.” This lesson encourages children to prioritize saving over immediate gratification, fostering a mindset of financial responsibility.
  • Budgeting Basics: “Introduce them to the idea of budgeting by showing how to track income and expenses. This can be as simple as managing an allowance or money from odd jobs.” Learning to budget helps children understand the value of money and how to manage it effectively.
  • The Value of Money: “Help them understand how money is earned and spent. Teaching them about the effort required to earn money can foster appreciation and careful spending.” By understanding the work that goes into earning money, children are more likely to make thoughtful spending decisions.
  • The Power of Compound Interest: “Explain how saving money and earning interest can lead to financial growth over time. Even a small amount saved regularly can grow significantly with compound interest.” Teaching children about compound interest helps them grasp the long-term benefits of saving and investing early.

These lessons, according to Nsizwa, are crucial in helping children develop a healthy relationship with money and set them on the path to financial success.

In the heart of South Africa, where the challenges of access to higher education are particularly acute in rural areas, one young entrepreneur is bridging the gap between dreams and opportunities. Dzunani Pride Zitha, the founder of NOVICESPHERE, has made it his mission to ensure that no deserving student is left behind due to a lack of information or resources. His journey from a high school student with a knack for business to a visionary entrepreneur in the education sector is a testament to his resilience, creativity, and commitment to social impact. Through NOVICESPHERE, Dzunani is not only building a successful business but also paving the way for future generations to achieve their academic goals.

Origin and Inspiration

The Birth of an Idea

Dzunani’s entrepreneurial journey began long before the official launch of NOVICESPHERE in 2021. Reflecting on his early inspirations, he shares, “Although my experience with regards to tertiary applications was not as hard, through research, I found that most matriculants in rural areas find it hard to apply to universities, for funding, and to get good student accommodation. All these were and are still caused by the information gap between rural high schools and the tertiary world.”

This realization sparked a passion in Dzunani, who has always had a knack for business. Growing up with a mother who was a businesswoman and running his own small enterprise in high school, he was no stranger to the entrepreneurial spirit. “My mother has been doing business ever since I was born, and I believe that indirectly built interest within the business space. I’ve always wanted to build a legacy of my own, and after identifying the problems faced by students in rural areas, I knew where I could make a difference.”

From Vision to Reality

In 2021, Dzunani officially founded NOVICESPHERE, a tech-enabled educational consultation company that specializes in career guidance, university applications, bursary applications, and student accommodation placement. However, this was not the first business he launched. “I also opened a cleaning company and a youth organization around the same time. I wanted to build something that would have a lasting impact, and NOVICESPHERE was born out of that desire.”

Business Overview

NOVICESPHERE: Bridging the Information Gap

NOVICESPHERE is not just an ordinary educational consultation service. What sets it apart is its holistic approach, covering everything from professional career guidance to securing university placements, obtaining bursary funding, and finding suitable student accommodation. Dzunani explains, “Our approach allows us to cover all the critical aspects a student needs to succeed in their tertiary education journey. We don’t just stop at getting them into university; we ensure they have the financial support and safe accommodation to thrive.”

The company’s commitment to its clients is evident in its services and the accessibility of these services. NOVICESPHERE can be reached through various channels, including email, WhatsApp, and social media. In addition, they offer special promotions, like their current giveaway, which provides a package for university applications to clients who refer friends and engage with their social media content.

Challenges and Overcoming Them

Early Setbacks and Resilience

Like many entrepreneurs, Dzunani faced significant challenges in the early stages of his business. The first launch of NOVICESPHERE in 2021 was met with failure. “We lost two of the partners I was working with, and before the launch, I had done a tour to 21 high schools using my bursary funds. It was painful to see all that effort not bear the fruits I had hoped for,” Dzunani recalls.

However, giving up was never an option for him. In 2022, he decided to pivot and restructure the company, preparing for a relaunch in 2023. This time, the launch was successful, but tragedy struck again when one of his two employees passed away. “It wasn’t easy to accept, but I pushed through, paid the money that was due to her to her family, and continued moving forward. Resilience is what separates those who succeed from those who don’t.”

Strategic Growth and Partnerships

Funding the business initially came from Dzunani’s bursary funds, allowances from home, and the income from his cleaning company. His approach to marketing was to build strategic partnerships with high schools, a strategy that has worked exceptionally well. “Partnerships with high schools have been crucial. They allowed us to reach the students who need our services the most and build trust within the communities we serve.”

Learning and Growth

Lessons in Resilience

Throughout his entrepreneurial journey, Dzunani has learned many valuable lessons, but one stands out above the rest. “Resilience is key. What made the company a success was keeping on even after I had failed or faced setbacks. Understanding that hardships don’t mean failure but rather show that the business is growing has made me more patient in all that I do within the business world.”

To keep up with industry trends, Dzunani constantly reads updates from the Department of Education in South Africa and conducts research on the broader developments in Africa. This continuous learning ensures that NOVICESPHERE remains at the forefront of the educational consultation industry.

Integrating Passion and Rest

For Dzunani, his business is not just a job; it’s his life. “Everything I do daily is connected to the business. I do try to rest from time to time so I don’t get burnt out. The advice I can give is to enjoy what you do, rest when necessary, and always try to automate some of the processes within your business so you don’t do everything yourself.”

This approach has allowed him to maintain a balance between the demands of running a business and his personal life, ensuring that he can continue to lead NOVICESPHERE with passion and dedication.

Advice and Vision

Words of Wisdom for Aspiring Entrepreneurs

Dzunani has valuable advice for those looking to start their own business. “Aspiring entrepreneurs should understand that it’s not as hard and as simple as it seems. We all build differently and face different problems within our businesses. For someone else, it will be simple, and for another, hard. So, never expect the same challenges that someone else has faced. Instead, just prepare in case they come.”

Looking to the future, Dzunani has a clear vision for NOVICESPHERE. “Our mission is to bridge the information gap and simplify the tertiary application process. We want to ensure quality higher education is equally accessible to all, regardless of where you come from. In the next 5-10 years, we see NOVICESPHERE as a key player in the education sector, with physical consultation stores and a broader reach.”

Reflection and Impact

A Proud Legacy in the Making

Reflecting on his journey, Dzunani’s proudest achievement came in 2023 when NOVICESPHERE partnered with the Bohlabela district, reaching 100 high schools. “This is our proudest achievement thus far, although it’s not the last. I want NOVICESPHERE to be the bridge that enables learners from rural areas to realize their tertiary academic dreams. We want everyone to know that regardless of where you come from, there’s an opportunity for you, and your academic dreams are valid.”

Dzunani’s vision for NOVICESPHERE goes beyond business success; it’s about creating a lasting impact on communities and addressing the unemployment gap by solely employing youth.

What’s Next 

What’s Next for Dzunani and NOVICESPHERE

If Dzunani could go back and do one thing differently, it would be to ensure his business was ready to serve clients before launching and doing the tour in 2021. “We are on a journey to partnering with the entire Mpumalanga Department of Education, the districts within it, and the high schools within it. Some of our future plans include physical consultation stores and more, which I can not disclose here.”

As Dzunani continues to build NOVICESPHERE, one thing is clear: he is not just an entrepreneur; he is a visionary leader committed to making a difference. Through his resilience, he is creating a legacy. His strategic partnerships contribute to this legacy. His unwavering dedication to education also plays a significant role. Dzunani Pride Zitha is creating a legacy that will inspire future generations of learners and entrepreneurs alike.

Connect with Dzunani Pride Zitha

Email: dpzitha@novicesphere.co.za

Contact: 072 903 3582



Navigating the professional landscape requires a blend of qualifications, practical experience, and personal insight. Ntombifuthi Nkabinde, a Psychometrist in Independent Practice, exemplifies this journey through her dedicated work in the field of psychometry. With three degrees in psychology and a passion for matching individuals to ideal jobs, Ntombifuthi offers a unique perspective on her career and industry, shedding light on the lesser-known yet crucial role of psychometry in human resource management and personal development.

Qualifications and Career Path

Educational Background

Ntombifuthi Nkabinde holds three degrees: a BA Honours (Psych) degree in Practical Psychometry, a BA Honours Psychology, and a BA Health Sciences and Social Services (Psychological Counselling).

Academic Background
  • BA Honours (Psych) in Practical Psychometry – A specialized qualification that focuses on the practical application of psychological theories and techniques in measuring mental functions and behaviors.
  • BA Honours in Psychology – A more general qualification that provides a comprehensive understanding of psychological principles, human behavior, and mental health.
  • BA Health Sciences and Social Services (Psychological Counselling) – A degree that merges health sciences with psychological counselling, emphasizing the role of mental health within the broader context of human services.

These qualifications have equipped Ntombifuthi with a robust understanding of both theoretical and applied psychology, making her well-suited for her role as a psychometrist.

Choosing the Career Path

Interestingly, Ntombifuthi did not originally set out to become a psychometrist. “Initially, the goal was to be a Counselling Psychologist,” she explains. However, a chance encounter at a career fair led her to discover the field of psychometry, a discipline she had not previously considered. “Using my qualifications in the psychology field to learn intricate details about individuals and matching them to ideal jobs is always rewarding to me,” she reflects.

This unexpected shift in focus allowed Ntombifuthi to apply her skills in a practical and impactful way, helping organizations find the right candidates for specific roles through detailed psychological assessments.

Reflecting on Career Choices

When asked if she would pursue the same career if given the chance to start over, Ntombifuthi candidly admits she would not. “No, I wouldn’t pursue psychology,” she states, citing the significant challenges facing psychology graduates in South Africa. One of the primary issues is the limited availability of Masters programs. “Each university takes on about 12 Honours students, which leaves the rest of the graduates with no other option but to go into an industry they’re not passionate about,” she explains.

Furthermore, Ntombifuthi highlights the limited specialization options available within Masters programs in South Africa, noting the absence of fields such as Child Psychology. This lack of flexibility, combined with the difficulty of practicing psychology outside the country, has made her reconsider her initial career aspirations. “If I were to relocate to the USA, for example, I would have to start from undergraduate and work my way up all over again if I wanted to practice psychology,” she adds.

Career Advice

To her younger self and aspiring professionals, Ntombifuthi advises, “Do what makes you happy and follow your passions.” She emphasizes the importance of building a professional profile, networking, and continuously updating one’s CV.

Essential Skills

For those entering the field, Ntombifuthi highlights the importance of hard skills such as data analysis, research, and report writing. Soft skills like empathy, listening, and integrity are equally crucial.

Essential Skills

Guidance for Aspiring Professionals

For those aspiring to enter the field of psychometry, Ntombifuthi offers practical advice on how to get started. “Update your CV and build a profile on professional platforms such as LinkedIn,” she advises. Regularly posting field-related content can help establish your expertise and connect you with others in the industry. Ntombifuthi also recommends attending industry networking seminars, such as those organized by the Society for Industrial and Organizational Psychology of South Africa (SIOPSA), to stay informed and make valuable connections.

Graduate roadmap

Job Responsibilities and Industry Insights

Day-to-Day Activities

Ntombifuthi’s role as a psychometrist is both dynamic and multifaceted. Her day-to-day responsibilities involve conducting assessments that are either for recruitment or development purposes. “On a day-to-day basis, I receive requests from HR to conduct assessments either for recruitment or development basis,” she explains. This process begins with reviewing the job specification to determine the most suitable assessments for the position.

Next, Ntombifuthi contacts the candidate to arrange the assessment, ensuring that all logistics are in place, including the preparation of the assessment venue and tools. Once the assessment is completed, she scores the raw reports and compiles detailed feedback for the hiring manager and HR. “Upon request, I would give individual assessment feedback to the candidate,” she adds, highlighting the importance of clear communication throughout the process.

Industry Surprises

One of the challenges Ntombifuthi faces in her field is the general lack of awareness about psychometry. “Through conversations, I have learned that most people don’t even know about this field of study,” she notes. This often leads to confusion and requires her to explain in detail what her job entails, especially when meeting new people.

Initial Job Surprises

Starting her current job introduced Ntombifuthi to the world of Medico-Legal assessments, an area she found unexpectedly complex. “It’s a whole different world with its own complexities,” she remarks, illustrating how diverse the field of psychometry can be. This experience broadened her understanding of the various applications of psychological assessments, extending beyond recruitment and development to legal contexts.

The Future of Psychometry

With the rapid advancement of artificial intelligence, many industries are facing significant changes. However, Ntombifuthi believes that psychometry will continue to thrive, even in an AI-driven future. “We currently use AI to generate raw reports, but you still need a professional to interpret, integrate, and make sense of the raw results,” she asserts. The sensitive nature of these results often requires a human touch, particularly when delivering potentially life-altering information to clients. “A robot cannot assess such human emotions effectively,” Ntombifuthi emphasizes, underscoring the enduring importance of empathy and understanding in her work.

Challenges and Rewards

Job Challenges

One of the most challenging aspects of Ntombifuthi’s job is the emotional toll of seeing suitable candidates not offered the job. “If it were up to me, everyone I assess would get the job; however, the final decision always rests with the hiring manager,” she laments. This can be particularly difficult when she believes strongly in a candidate’s potential, only to see them overlooked for reasons beyond her control.

Job Rewards

Despite the challenges, Ntombifuthi finds great satisfaction in her work, particularly when she sees candidates she has assessed succeed in their roles. “Seeing a candidate I assessed and recommended doing well in their job, thus proving my psychometric findings to be accurate, is the most rewarding thing about my job,” she says. This validation of her expertise not only affirms her abilities but also reinforces the positive impact her work can have on individuals’ careers.

Career Setbacks and Advantages

Reflecting on her career, Ntombifuthi acknowledges a significant setback that ultimately became an advantage. Not being selected for a Masters program initially felt like a major disappointment, but it led her to discover her passion for psychometric assessments. “I have since fallen in love with the world of Psychometric Assessments instead and receive great personal rewards from my work,” she reveals, demonstrating how setbacks can sometimes open doors to unexpected opportunities.

Goals for the Year

Looking ahead, Ntombifuthi has set her sights on an ambitious goal: to register her own company and start consulting. This move would allow her to expand her influence in the field and take on new challenges as an independent practitioner.

Personal and Financial Reflections

Childhood Dreams vs. Reality

Like many children, Ntombifuthi’s early aspirations were far removed from her eventual career. “My 10-year-old self would be shocked,” she admits, recalling her childhood dream of becoming a musician like Brenda Fassie or Yvonne Chaka Chaka. At that age, she had never heard of psychology or psychometry, making her current profession an unexpected outcome.

Life Without Financial Constraints

When asked what she would do if money were no object, Ntombifuthi’s answer reflects her love for exploration and creativity. “I would travel the world and write novels in between,” she says, envisioning a life of adventure and storytelling. This response underscores her multifaceted personality, combining her analytical skills with a deep appreciation for the arts.

Financial Lessons

Ntombifuthi believes strongly in the importance of financial education, particularly for young people. She distills her advice into four simple yet powerful lessons: “Save! Save! Save! And invest.” This emphasis on saving and investing highlights the significance of financial discipline, a habit that can provide security and opportunities throughout life.


Ntombifuthi Nkabinde
Psychometrist: Independent Practice
HPCSA Registration Number: PMT0094838
LinkedIn: Ntombifuthi Nkabinde
www.sassysoulsista.wordpress.com

In the dynamic world of entrepreneurship, few stories are as compelling as that of Tebello Jeanette Khanya, the founder of Bonolo Scents. Tebello is more than just a businesswoman; she’s a visionary entrepreneur who has turned a simple idea into a mission-driven enterprise. Her journey from starting a laundry business in her parents’ garage to creating a brand that prioritizes environmental consciousness is a testament to her entrepreneurial spirit. Through determination, creativity, and a deep commitment to eco-friendly practices, Tebello is not only shaping her business but also leading a movement towards sustainable living. Her story is one of overcoming challenges, seizing opportunities, and making a lasting impact in the industry, making her a standout entrepreneur in the competitive world of manufacturing.

The Genesis of Bonolo Scents

The origin of Bonolo Scents is deeply intertwined with Tebello’s entrepreneurial spirit and her response to a pressing problem during the COVID-19 pandemic. In 2020, facing unemployment, Tebello turned adversity into opportunity by starting a laundry service, LetsWash Laundry Services Pty Ltd, from her parents’ garage. However, the challenges she encountered—particularly with the detergents that damaged her equipment—led to a pivotal shift in her career.

“In 2022, after struggling with machine breakdowns due to the detergents we were using, I realized I needed a solution that was not only effective but also kind to my machines and the environment,” Tebello recalls. “That’s when I decided to explore eco-friendly alternatives, and the idea for Bonolo Scents was born.”

With a background in Human Resource Management from Flavius Mareka TVET in Sasolburg and experience from her internship at SAPS Sasolburg, Tebello’s journey into the world of manufacturing was unexpected yet driven by necessity. Encouraged by the positive results of her research into eco-friendly detergents, Tebello embarked on a new venture—manufacturing her line of environmentally friendly laundry products.

Building Bonolo Scents: A Vision for Sustainability

Bonolo Scents stands out in the market for its commitment to creating products that are both effective and eco-conscious. “Our mission is to provide effective cleaning solutions while minimizing environmental impact,” Tebello explains. The company’s products, including fabric softeners, laundry liquids, and washing powders, are crafted from bio-based ingredients that are gentle on both the skin and the planet.

“Our fabric softener is hypoallergenic, cruelty-free, and plant-based. It’s mild enough for the most sensitive skin, making it safe for babies and children,” Tebello adds. The emphasis on natural ingredients and the absence of artificial dyes or brighteners make Bonolo Scents a preferred choice for eco-conscious consumers who seek to reduce their environmental footprint.

Challenges on the Road to Success

Like many entrepreneurs, Tebello faced significant hurdles in the early stages of her business. Loadshedding, a common issue in South Africa, posed a major challenge to her production process. “I had to stop production at times and wait for the power to return, which slowed down my turnaround time and cost me some valuable contracts,” she says. Despite these setbacks, giving up was never an option for Tebello. “The support from my family and the positive feedback from my clients kept me going during those tough times.”

Funding was another critical challenge. Tebello initially used her savings and borrowed money from her parents. However, realizing the need for additional support, she applied for grants from DESTEA and received assistance from SEDA, The Innovation Hub, and CHEMIN. These resources helped her scale Bonolo Scents and navigate the complexities of starting and running a manufacturing business.

Strategic Growth and Marketing

Marketing played a crucial role in Bonolo Scents’ growth. Tebello leveraged social media to build her brand, increase visibility, and connect with customers across the country. “Social media played a big role in our marketing strategy, but attending exhibitions and expos was also key to gaining exposure,” she notes. The creation of a website and the ability to sell products online further expanded her reach, and securing a billboard provided significant visibility.

Tebello’s approach to business is rooted in continuous learning and adaptation. “Business is not easy—each day comes with different challenges,” she says. “Information is key, and I’ve learned that not everyone will understand my vision, and that’s okay.”

Learning and Growth: Embracing Change and Innovation

Marketing and visibility have been critical components of Bonolo Scents’ strategy. “Social media played a big role in my marketing strategy, as did attending exhibitions and expos for exposure and visibility,” Tebello explains. The company’s online presence, combined with a well-designed website, has allowed it to reach customers across the country. A significant milestone was achieving billboard advertising, which provided immense exposure for the brand.

Learning has been a continuous process for Tebello, both in terms of business and product development. “Some key lessons I learned are that information is key and that business is not easy; each day comes with different challenges,” she notes. She’s also learned that not everyone will understand her vision or be her customer, a reality every entrepreneur must come to terms with.

Balancing Life and Work

Balancing the demands of running a business with personal life is no easy feat, especially for someone as dedicated as Tebello. “Business is all I do, but I am trying to do other things to relax, like taking a walk, staying off my phone, and spending time with my daughter,” she says. This acknowledgment of the need for balance is vital for maintaining her well-being and sustaining her long-term success.

Advice for Aspiring Entrepreneurs

Tebello’s journey is filled with lessons that she’s eager to share with other aspiring entrepreneurs. “My advice is simple: show up. You never know the opportunities that are waiting for you if you don’t put yourself out there,” she emphasizes. She also highlights the importance of compliance for product-based businesses. “If you have a product, focus on compliance—that’s the most important thing.”

Her Vision

Looking ahead, Tebello has big plans for Bonolo Scents. “In the next 5-10 years, I see Bonolo as a national household brand and also moving to the borders of Africa,” she envisions. Her goal is to expand her brand’s reach while maintaining the core values that have driven its success.

Reflection and Legacy

Reflecting on her journey, Tebello takes pride in her achievements, particularly the official launch of Bonolo Scents. “My proudest moment was the first official launch of Bonolo Scents. I was so proud of myself for starting and putting a product out there that has received such a positive reception,” she recalls. Another significant milestone was being a Top 10 finalist in the Seeds of Change competition by Food Lover’s Market, which affirmed the impact of her work.

For Tebello, Bonolo Scents is more than just a business—it’s a platform for change. “I want to make people aware of the environmental impact of the products we use every day and how choosing eco-friendly options can make a difference,” she says. “I don’t want to be remembered as just a detergent manufacturer but as someone who was eco-conscious and didn’t harm the planet.”

The Road Ahead

As Tebello continues to build Bonolo Scents, she remains focused on the future. “One thing I would do differently is definitely changing the courses I studied,” she reflects. However, she has no regrets about the path she has chosen, and she’s excited about what lies ahead. “The future looks bright for Bonolo Scents. We are currently preparing to supply Food Lover’s Market, which is very exciting. Keep an eye on our socials for updates!”

Tebello’s journey is guided by her faith and the belief that preparation today leads to success tomorrow. “God is within her, she will not fail,” she quotes Psalm 46:5, a verse that encapsulates her determination and resilience. With her unwavering commitment to sustainability and her drive to succeed, Tebello Jeanette Khanya is indeed a self-made entrepreneur who is making a lasting impact on the world.

Connect with Tebello

Instagram: jeanettekhanya | bonolo_scents

Meet Khensani Shirinda, a seasoned IT professional with a decade of experience. With a robust educational background, holding a BTech degree in Operations Management from Tshwane University of Technology and a Bachelor of Commerce in Business Informatics from UNISA, Khensani has carved out a successful career path that blends technical expertise with exceptional stakeholder management skills. Known for her adaptability, problem-solving abilities, and a passion for delivering impactful software solutions, Khensani’s journey in the IT industry is a testament to her dedication and continuous pursuit of excellence.

Qualifications and Career Path

Academic Background

Khensani Shirinda holds a BTech degree in Operations Management and a Bachelor of Commerce in Business Informatics. These qualifications have equipped her with a robust foundation in both operational and technological aspects of business management.

Career Choice

Khensani chose her career path with a clear goal: “I wanted to work in IT without being a developer,” she explains. Her interest in IT, combined with her desire to engage with various stakeholders, directed her toward a role that leverages her strengths in problem-solving and communication.

Reflecting on Career Decisions

When asked if she would choose the same career path again, Khensani confidently affirms, “I would definitely do it all over again. I enjoy solving problems and talking to people.” Her passion for her work is evident, and her advice to her younger self emphasizes long-term commitment: “Choose something that you are willing to do for 35 years of your adult life.”

Essential Skills for the Field

In her field, both hard and soft skills are crucial. Adaptability, problem-solving, and stakeholder management are key to her daily responsibilities. “You have to be a nimble learner and that it is fast-paced,” she notes, highlighting the dynamic nature of the IT industry.

Advice for Graduates

For graduates and job seekers, Khensani offers a roadmap: “Be prepared to adapt quickly and continuously learn. Understand the technology landscape and be ready to engage with different stakeholders.” Her insights underscore the importance of versatility and continuous improvement in the IT sector.

Advice for Graduates

Job Responsibilities and Industry Insights

Day-to-Day Activities

Khensani’s role involves a mix of team coordination and stakeholder management. “I run stand-ups (15-minute meetings with the scrum team), manage Jira admin, liaise with different stakeholders, and close feedback loops,” she explains. Her job requires balancing technical tasks with effective communication.

Industry Insights

One surprising aspect of her industry is the pace and the necessity for continuous learning. “An outsider wouldn’t know how fast-paced it is and the need to be a nimble learner,” Khensani remarks. Her transition from a technologically advanced banking environment to her current role also brought unexpected challenges. “The technical landscape was surprising. I was used to the technology in the bank, which is more advanced than the current company,” she recalls.

Future of the Job

With the rise of AI, Khensani believes her job will evolve but remain relevant. The adaptability and problem-solving skills she has honed will continue to be valuable in an AI-augmented workplace.

Challenges and Rewards

Challenges

One of the most challenging aspects of Khensani’s job is the need for rapid adaptation. “I have to adapt to changes quickly, solve problems, and support the teams,” she says. This constant demand for flexibility can be tough but also keeps her role engaging.

Rewards

The most rewarding part of her job is seeing the tangible impact of her work. “Seeing the software we build live in production and adding value to the business” brings her a great sense of accomplishment. Her goal for the year is to deliver a particularly challenging project, which has tested her team’s resilience and problem-solving abilities.

Career Setbacks

Reflecting on her career, Khensani acknowledges that setbacks have often turned into advantages. The challenges she faced in adapting to different technological environments have enhanced her skills and resilience, preparing her for future roles.

Personal and Financial Reflections

Childhood Dreams

Khensani’s 10-year-old self would be surprised by her current role. “I used to be so shy. My work has put me out there, as I engage with everyone from developers to business owners,” she shares. Her journey from a shy child to a confident professional engaging with diverse stakeholders is a testament to her growth.

Dreams Beyond Work

If money were no object, Khensani would indulge her passion for travel. “I would be a globe trotter. I enjoy travelling. If it was possible, I would get paid for it,” she says with a smile.

Financial lessons every kid should know

Khensani’s financial advice for the younger generation is rooted in practical wisdom:

  • Understand the “why” behind financial decisions.
  • Avoid trying to keep up with others who may be living beyond their means.
  • Recognize the high cost of unsecured lending.
  • Save for both long-term and short-term goals.
Financial lessons every kid should know

Origin and Inspiration

Finding a New Path

Busisiwe’s journey into the luxury travel industry was born out of a period of uncertainty. After returning to South Africa from Doha, Qatar, where she worked as a Senior Ticketing Agent for Qatar Airways, Busisiwe found herself at a crossroads. “I was feeling stuck and uncertain about my career path after returning to South Africa,” she recalls. Despite her impressive resume, the job market proved unyielding.

The turning point came when she stumbled upon Anina Malherbe’s luxury company on social media. The high-end offerings, including luxury cars, watches, and exclusive experiences, ignited a spark of inspiration. “It’s amazing how sometimes, all it takes is a little inspiration and exposure to new possibilities to shift our perspectives and ignite a new passion,” she says. A post by Somizi Mhlongo showcasing a luxurious villa in Cape Town solidified her decision to venture into the luxury travel industry. Busisiwe had found her calling.

Background and Early Experience

Before founding Travel Elegance SA, Busisiwe gained extensive experience across various sectors of the travel industry. From an intern at Flight Centre SA to a consultant and eventually a Senior Ticketing Agent at Qatar Airways, her career progression equipped her with invaluable skills and insights. “I’ve gained diverse experience across various sectors, from leisure to corporate, and worked with prominent companies like Flight Centre, STA Travel, Travel with Flair, and Qatar Airways,” she notes.

These experiences laid the foundation for her entrepreneurial journey, giving her a deep understanding of customer service, ticketing, travel operations, and corporate travel management. Today, she leverages this expertise to offer luxury travel solutions that cater to the discerning tastes of her clientele.

Business Overview

The Birth of Travel Elegance SA

Travel Elegance SA is not just another travel agency. It’s a brand that represents the pinnacle of luxury travel experiences in South Africa and beyond. “Our business stands out for several reasons,” Busisiwe explains. “We are 100% Black and Women-owned, which is a significant achievement in South Africa. We’ve identified a niche market with a product that hasn’t been popular among our target audience, making us pioneers in this space.”

What Sets Travel Elegance SA Apart?

The uniqueness of Travel Elegance SA lies in its commitment to providing an exceptional service that goes beyond traditional travel arrangements. “Our commitment to going above and beyond is what truly sets us apart,” Busisiwe says. The company offers a full concierge service, including security, babysitting, shopping, and creating unforgettable experiences tailored to each client’s desires.

This focus on personalized, high-end service has positioned Travel Elegance SA as a leader in the luxury travel market, catering to clients who seek not just a trip but an experience that exceeds their expectations.

Services Offered

Travel Elegance SA provides a comprehensive range of luxury travel services:

1. Luxury Holiday Homes: Offering exclusive accommodations in South Africa and internationally.
2. Full-Service Travel Agency: Handling all aspects of travel arrangements, including flights, visas, and personalized shopping experiences.

“Our company benefits customers by offering luxurious and unique accommodations, personalized and tailored travel experiences, and ensuring hassle-free travel with expert visa and documentation support,” Busisiwe explains. This all-encompassing approach to luxury travel ensures that clients enjoy a seamless and unforgettable journey.

Reaching Travel Elegance SA

For potential clients, the best way to connect with Travel Elegance SA is through their various social media platforms and their website. “We’re available on Instagram, Facebook, TikTok, LinkedIn, and X under the handle @TraveleleganceSA, and via our website at www.travelelegancesa.com,” Busisiwe advises.

Challenges and Overcoming Them

Building Trust in a New Market

Starting a business in the luxury sector comes with its own set of challenges. One of the most significant hurdles Busisiwe faced was establishing trust and credibility in a market where clients often prefer to work with established brands. “We’re facing two significant challenges: establishing trust with potential clients and overcoming the skepticism caused by the high number of travel agencies that have disappeared,” she shares.

To overcome these challenges, Busisiwe focused on building a strong online presence, fostering transparency, and offering exceptional service. “We’ve developed a professional website, engaged on social media platforms, and provided personalized attention to exceed client expectations,” she explains. These efforts have paid off, slowly but surely building the credibility and reputation that Travel Elegance SA enjoys today.

Resilience in the Face of Adversity

Like many entrepreneurs, Busisiwe has faced moments of doubt. However, her commitment to her vision has kept her moving forward. “It’s normal to feel like giving up when faced with challenges, but our commitment to our vision and investment in our business have become a driving force,” she says. Her resilience, adaptability, and passion have been key to overcoming obstacles and staying focused on her goals.

Business Strategy and Growth

Self-Funded Beginnings

Starting with limited resources, Busisiwe chose to self-fund her business, a decision that required immense resilience and resourcefulness. “Self-funding means you maintain creative control and ownership, allowing us to stay true to our vision and values on our own terms,” she explains. This approach has allowed Travel Elegance SA to grow organically, with Busisiwe making strategic decisions that align with her long-term vision for the brand.

Marketing and Word-of-Mouth Referrals

To promote her business, Busisiwe has effectively leveraged social media and word-of-mouth referrals. “Social media platforms like Facebook, Instagram, and Twitter have been cost-effective tools to reach a wide audience, and word-of-mouth has been powerful in building trust,” she notes. Additionally, running promotions and competitions has helped generate buzz and attract new clients.

Learning and Growth

Key Lessons Learned

Throughout her journey, Busisiwe has learned valuable lessons about the importance of self-motivation, resilience, and the ability to adapt. “As a business owner, you’re responsible for your own success and decisions,” she says. These lessons have shaped her business practices today, emphasizing the need to stay committed to her vision and continually strive for improvement.

Keeping Up with Industry Trends

In the fast-paced luxury travel industry, staying current is essential. Busisiwe keeps up with trends through industry publications, social media, and attending conferences and events. “Regularly reading publications like Travel Weekly and attending industry conferences helps us stay updated and competitive,” she explains.

Balancing Life and Work

The Myth of Work-Life Balance

For Busisiwe, balancing the demands of running a business with personal life is a constant challenge. “Outside of work, I make time for the important things and people in my life,” she says, acknowledging that true balance requires conscious effort. Her advice to other entrepreneurs is to prioritize what matters most and not be afraid to make choices that align with their personal and professional goals.

Advice and Vision

Words of Wisdom for Aspiring Entrepreneurs

Busisiwe’s advice to aspiring entrepreneurs is simple: “If you really want it – go for it. Just start and keep going. Forget about being popular and fully invest your time in growing your venture.” Her journey is a testament to the power of persistence and passion in building a successful business.

Looking to the Future

Looking ahead, Busisiwe has big plans for Travel Elegance SA. In the next 5-10 years, she envisions diversifying services, building a loyal community, and embracing technology to enhance the luxury travel experience. “I want to become a leading luxury travel brand, recognized for exceptional service and unique experiences,” she shares. Her long-term goals include expanding her team, fostering innovation, and establishing strategic partnerships with high-end brands.

Reflection and Impact

Proudest Achievements

One of Busisiwe’s proudest achievements is being recognized by the Mail & Guardian’s Power of Women award in Business, along with numerous other nominations. “These accolades are a testament to the hard work and dedication that have gone into building Travel Elegance SA,” she says.

Leaving a Legacy

Busisiwe’s vision for her business extends beyond just profit. She aims to positively impact the community and industry by supporting local economies, preserving cultural heritage, and encouraging sustainable tourism practices. “Our luxury travel business aims to positively impact the community and industry in several ways,” she explains, highlighting her commitment to creating a legacy that goes beyond just business success.

Connect with Busisiwe

Instagram: ibusisiweradebe

Contact: +27 (0) 645 087 | reservations@travelelegancesa.co.za 

Website: www.travelelegancesa.com

Shannon Munnick is a transformative force in the world of B-BBEE compliance and governance. With a dynamic personality, a strong moral compass, and an unwavering dedication to impactful change, she has carved out a successful and fulfilling career that stands as a testament to her resilience and passion. Raised by a single parent and overcoming a challenging childhood, Shannon’s journey from a bullied schoolgirl to a confident, competent professional is nothing short of inspirational. Her story is one of perseverance, continuous learning, and staying true to oneself—qualities that have propelled her to the forefront of her field and made her a role model for aspiring professionals.

Qualifications and Career Path

Educational Background

Shannon Munnick holds an LL.B (Bachelor of Laws) and an MDP (Management Development Programme) specializing in B-BBEE from the University of the Witwatersrand. This solid educational foundation has been instrumental in shaping her career in B-BBEE compliance and transformation.

Choosing a Unique Path

Shannon’s decision to pursue a career in B-BBEE compliance and governance was driven by her desire to avoid the traditional practicing attorney route. “I chose this path because I did NOT want to take the traditional practicing attorney route just because I studied law. I also had to prove people around me wrong that it was possible to have a successful career in law and choose a different path to that of the masses,” she explains. This determination to carve her own path has led to a successful and fulfilling career.

Reflections on Career Choices

Looking back, Shannon would unequivocally choose the same career path. “One million percent, yes, I would follow my exact same career path and take the exact same steps I did to get to where I am today. I have absolutely ZERO regrets when it comes to my career path and choices,” she affirms. Her journey has been marked by personal growth, confidence, and a deep sense of fulfillment.

Advice for Aspiring Professionals

To her younger self and aspiring professionals, Shannon emphasizes the importance of staying true to oneself and not following the crowd. She advises conducting a SWOT analysis to understand one’s strengths and weaknesses and to ensure that career choices align with personal happiness and mental health. “Your happiness and mental health is EXTREMELY important so do not stay in places, spaces, or around people that do not feed, uplift, and develop you,” she advises.

Essential Skills

In the field of B-BBEE compliance and transformation, Shannon highlights the importance of both hard and soft skills. “People skills, great communication skills, professional etiquette, an EXTREMELY high moral compass, and an extremely high work ethic” are crucial for success in this field.

Essential Skills

Roadmap for Graduates

For graduates and those seeking employment in her field, Shannon emphasizes the need to stay true to oneself and not be swayed by the conventional paths taken by others. She encourages striking a balance between passion, financial gain, and career growth based on one’s strengths. “GO IN HARD!! MAKE YOURSELF PROUD,” she exhorts.

Job Responsibilities and Industry Insights

Day-to-Day Activities

As a Senior B-BBEE/Transformation Specialist, Shannon’s job entails handling B-BBEE compliance and transformation, including employment equity, legal compliance, and governance for over 120 clients. Her responsibilities include advising clients from various sectors and industries, implementing programs for black ownership structures, skills development, and socio-economic development strategies. Shannon also guides clients through B-BBEE audits, ensuring they achieve their targeted compliance levels.

Industry Insights

One aspect of the B-BBEE industry that outsiders might not know is its lucrative and fulfilling nature. Shannon notes, “If you know what you are doing and do it with passion and purpose, your talents and specialist skills will definitely pay off.” The impact reporting in this field is particularly rewarding, as it involves playing a part in changing people’s lives and encouraging transformation.

Surprises

Starting her current job, Shannon was surprised by how much there was still to learn. “You never ever stop learning, no matter what company you join or job you start,” she reflects.

Impact of AI on her Job

Shannon believes her job will still be around in the next ten years despite the rise of AI. She asserts that while AI can advise on B-BBEE legislation, it cannot replicate the passion and intention behind the communication, which is essential for effective transformation.

Challenges and Rewards

Overcoming Challenges

The most challenging aspect of Shannon’s job is dealing with individuals who do not believe in the true intention of transformation and the B-BBEE legislation. However, she finds immense satisfaction in overcoming these challenges and seeing the positive impact of her work.

Rewarding Aspects

Impact reporting is the most rewarding part of Shannon’s job. Hearing about the tangible benefits of B-BBEE compliance, such as job creation, skills development, and support for black businesses, brings her immense joy. “Nothing is more fulfilling than this, especially when you are a people’s person like myself,” she says.

Career Setbacks

Shannon faced a career setback when she took a job in B-BBEE auditing that she found deeply unfulfilling. However, this experience turned out to be an advantage, equipping her with valuable skills that have benefited her in her consulting role.

Goal of the Year

One of Shannon’s goals this year is to win a prestigious competition that recognizes her career achievements, demonstrating her continuous pursuit of excellence.

Personal and Financial Reflections

Childhood Aspirations

Shannon’s 10-year-old self would be amazed at her accomplishments. Despite a challenging childhood, she has grown into a confident and competent professional. “I could not be prouder of myself and the young woman I have grown into,” she proudly states.

Life Without Financial Constraints

If money were no object, Shannon would start a non-profit focusing on bursaries and scholarships for disadvantaged kids, alongside taking well-deserved holidays.

Financial Lessons for Kids

Shannon emphasizes four key financial lessons: understanding good and bad debt, the importance of saving, financial planning, and living within one’s means.

Financial lessons every kid should know